Frequently Asked Questions

Everything you need to know about your NAILCISSIST experience.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.

What is your return policy?

We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return request.

Are NAILCISSIST products cruelty-free?

Yes, we are committed to ethical beauty. All NAILCISSIST products are 100% cruelty-free and never tested on animals.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Can I track my order once it has shipped?

Absolutely. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.

Do you offer wholesale opportunities?

Yes, we provide wholesale pricing for salons and retailers. Please email our partnership team at wholesale@nailcissist.com for more information.